Privacy & Policy
EAGLE POST Privacy & Policy
Thank you for visiting the Eagle Post digital platform and reviewing our group privacy policy. This includes our existing or future incorporated group affiliates and subsidiaries, and the digital platform shall include all or any digital medium of information exchange, including but not limited to our website and/or mobile apps. The purpose of our policy is to inform the customer (“Customer”, “You”, “Yours”) about the type of information we gather when you visit our digital platform, how we may use that information, whether we disclose it in due course to a third party regarding our use of the information. We will not store your personal information about you when you visit our digital platform unless you choose to provide information to us. Information provided to us by users through this digital platform will be treated in confidence and will not be disclosed to a third party(ies), except when mandated by law. We do not collect, personal information unless you voluntarily participate in an activity that asks for information (i.e., passing confidential information, sending an email, or participating in a survey, etc)..
Information Collected and Stored Automatically
The digital platform gathers information about your visit if you merely browse the digital platform, read pages, or download information. This information does not identify you personally. We automatically collect and store only the following information about your visit: The type of browser and operating system used to access our digital platform. The date and time you access our digital platform. We may use this information to help us make our digital platform more user-friendly by analysing the non-sensitive information collected during your usage of the digital platform. We do not track or record information about individuals and their visits. For transactions with government organizations involving credit cards, government systems use up to date encryption and security protocols to ensure and confidentially of information and systems. We may, for some of the applications (EP Fleet), collect information about location of the user for delivery related usage, which refers mainly to courier location and not the consumer. This functionality will be enabled to assist the consumer to live track the activity of the courier once the shipment is assigned as next delivery.
1. Information We Collect
Personal Information
We may collect personal information that you provide to us when you register for an account, use the Service, subscribe to our newsletter, or contact us for support. This information may include:
– Name
– Email address
– Phone number
– Payment information
– Location
– Any other personal information you choose to provide
Non-Personal Information
We may also collect non-personal information about you automatically when you use the Service. This information may include:
– IP address
– Browser type and version
– Operating system
– Referring website
– Pages you visit on our site
– Time and date of access
– Other statistics and usage data
If You Send Us Personal Information
If you choose to provide us with personal information by sending an e-mail or by filling out a form and submitting it through our digital platform, we will use that information to respond to your message and to help us provide you with the information you requested. If you submit your resume through our digital platform, we use your personal identification information only in considering your application for employment. We do not collect personal information for any other purposes. The information you provide is not given to any private organization or private individuals. We never collect or use information for commercial marketing.
Accessing Digital Services
We strive to offer more digital services to enhance the convenience and accessibility of the services. While accessing certain services (Find Our Locations) we will limit the information requested to only that required to conduct the service. We will not use the information for any other purpose without your permission to ensure utmost user privacy.
How We Share Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this Privacy Policy. We may share your information in the following situations:
With Service Providers
We may share your personal information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
For Business Transfers
In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
With Affiliates
We may share your information with our affiliates, in which case we will require them to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
For Legal Compliance
We may disclose your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
Use of Cookies
We employ the use of "cookies" to customize and enhance your browsing experience with our digital platform. Cookies are simple text files stored on your computer by your web browser. They provide a method of distinguishing among site visitors. Cookies created on your computer while using this digital platform do not contain personal identifying information and do not compromise your privacy or security. You can refuse the cookie or delete the cookie file from your computer by using your web browser software.
Your Data Protection Rights
GDPR (For EEA Residents)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Eagle Post aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data. If you wish to be informed about what personal data we hold about you and if you want it to be removed from our systems, please contact us at: info@eaglepost.com.
In certain circumstances, you have the following data protection rights:
– The right to access – You have the right to request copies of your personal information.
– The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
– The right to erasure – You have the right to request that we erase your personal information, under certain conditions.
– The right to restrict processing – You have the right to request that we restrict the processing of your personal information, under certain conditions.
– The right to object to processing – You have the right to object to our processing of your personal information, under certain conditions.
– The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at: info@eaglepost.com.
For Non-EEA Residents
If you are located outside the EEA, we are committed to protecting your privacy and ensuring that you can exercise your rights regarding your personal information. Depending on your jurisdiction, your rights may include:
– The right to access – You may have the right to request copies of your personal information.
– The right to rectification – You may have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
– The right to erasure – You may have the right to request that we erase your personal information, under certain conditions.
– The right to restrict processing – You may have the right to request that we restrict the processing of your personal information, under certain conditions.
– The right to object to processing – You may have the right to object to our processing of your personal information, under certain conditions.
– The right to data portability – You may have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise your rights, please contact us at: info@eaglepost.com. We will respond to your request in accordance with the applicable laws in your jurisdiction.
Security
We, as the developer and manager of this digital platform, have adopted effective steps to safeguard the integrity of its communications and computing infrastructure, including but not limited to authentication, monitoring, auditing and encryption. Security measures have been integrated into the design, implementation, and day-to-day operations of this digital platform as part of our continuing commitment to the security of electronic content and electronic transmission of information.
Changes to This Privacy Statement
We reserve the right to modify this privacy statement at any time; you are therefore advised to review it periodically for any updated information. If we make material changes to this policy, we will notify you here, or by means of a notice on our home page.
Contact Us
If you have any questions or suggestions regarding our privacy policy, please contact us at info@eaglepost.com
